Stay at Château Cartier Hotel & Resort Gatineau - Ottawa with indoor pool, spa, golf course, and restaurant. Close to National Gallery, Parliament Hill, and airport.
Recent guests appreciate the welcoming service and spa amenities while noting the hotel’s charming but dated condition. It is suited for visitors seeking relaxation in a scenic setting with some expectations for updates and minor inconveniences.
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Rooms, shared spaces, dining and exterior — grouped so you can skim quickly.
Château Cartier Hotel & Resort Gatineau - Ottawa is an upscale hotel situated in a sprawling sector known for its golf courses and proximity to the riverside Parc des Cèdres. The property features an 18-hole golf course, an indoor pool, a spa, and an on-site restaurant, catering to guests seeking a balance of relaxation and recreational activities. Its location offers easy access to local bistros and shops in the historic Old Aylmer area.
The hotel’s style leans towards a classic and comfortable atmosphere, with some rooms described as cozy and well maintained, though periodic updates and minor repairs have been suggested by guests. Facilities such as the Koena Spa receive positive mentions, appreciated for their services despite some notes on tight locker room spaces. Public areas include a visually appealing lobby, although some visitors have pointed out a strong scent from air fresheners in the reception area.
Reviews highlight a friendly and welcoming staff who often go the extra mile to ensure a pleasant stay. However, parking availability has occasionally been a concern during busy periods. While guests find the rooms clean and adequately equipped, some have noted opportunities for technological upgrades such as more modern TVs or better climate control options. Overall, the hotel offers a practical stay that suits couples and visitors interested in golf and spa experiences.
Located about a 30-minute drive from Ottawa International Airport, the property is well positioned for those wishing to explore nearby cultural attractions like the National Gallery of Canada, Parliament Hill, and the Canadian Museum of History. This setting makes it a suitable choice for travelers seeking both outdoor activities and access to Ottawa’s city highlights. Château Cartier also welcomes LGBTQ+ guests, reflecting an inclusive atmosphere.
The short version: what's available day-to-day, and the key practical details most travelers search for.
Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.
Came here for a night on our honeymoon roadtrip. A Very friendly lady, Suzanne, checked us in and made us feel very welcomed to be there. Room was very clean, and we got the spa package for access to the outdoor baths. Would recommend for a couple's trip
Love the location. Enjoyed services at the spa and Keona. Appreciate that you use bottles of shampoo, conditioner and body wash. Suggestions: change ripped lamp shade, mirror light is not working, doors are very dirty especially near the handles. The room would need some minor repairs/ updates. Please less perfume in reception area, quite overwhelming.
Came here to visit the Koena spa (which was lovely aside from the very tight locker room) but the lobby of this hotel smells very strongly. The smell was so strong that after waiting in the lobby for a few minutes for my ride, my coat smelled like the lobby air freshener for hours afterward. Otherwise, it was very clean and tidy - just very strongly scented
Just enjoyed a very nice stay at Chateau Cartier, which was part of a spa gift package. The booking couldn't have been easier, and the staff were friendly and very accommodating. We booked a King suite, and it was spotless, and we were able to check in early. The hotel is older but charming. I am not really sure what people expect from a hotel that has been around for over 30 years. Koena Spa was awesome, and the Aufugss sauna ritual was a bonus. The staff are incredibly helpful and changed out our towels and robes when we returned in the evening. Will definitely stay here again.
Nice hotel, the people working at the desk were kind and welcoming! It was pricey but the room was nice and clean which is great. The only thing that was strange is that when we arrived, there was barely any parking space. There was a worker in the orange vest that was guiding people to where to park, we were told to go to a spot but it was not available. When we said that to the worker, he snapped at us and redirected us to another one. Other than that it was nice, especially the spa downstairs!
A must try if going for a stay in Gatineau, overall great experience, would highly recommend the spa or gastronomy spa package. Now the things to work on: the rooms and decorations can definitely use a renovation and light touches, the TVs can use an upgrade to connect to the phone, but other than that we thoroughly enjoyed our stay!
A cozy, old but well maintained hotel. Don't go expecting modern or luxurious facilities, and you won't be disappointed! Has all the basics and more, with gym, breakfast, in addition to the Spa and Golf based on the season. Room got a little bit of a damp smell, nothing that can't be solved with a window cracked open. TVs could use Google Cast, but got the basic channels. We had the room with the fireplace which was nice but at one point we got paranoid about monoxide poisoning, but I'm pretty sure they got dual detectors... Warning: washroom does not seem to have active exhaust fan, number 2 at your partner's risk!
Stayed for two nights over Christmas. Room was clean and updated. The room itself was very hot, and we could not adjust in-room thermostat or open the window. Would be nice to have a better coffee maker for the room. Staff was pleasant, beautiful lobby and spa
Sprawling sector with golf courses & riverside Parc des Cèdres, plus bistros & shops in Old Aylmer.
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